We will accept returns within 30 days from purchase, buyer must cover return shipping cost. If you have any problems with your Piggyback Rider, please contact us before leaving feedback and we will help to correct the situation.
Returns: We assess a $10 return / inspection / cleaning fee for all products returned that have been opened and used. Make sure your return is clearly marked with your name and RMA # so returns can easily be identified. Once we receive your return, our warehouse will inspect it and approve the refund.
All returned items must be in good and re-sellable condition with original packaging and instructions. Used and damaged merchandise cannot be returned. Upon receipt of the product, we will inspect it and a refund or replacement will be processed. If the item is found to be defective, we will replace it at no additional cost. All returns must be accompanied by an RMA (which will include the RMA# and Ship to Address) from us.